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Company Profile
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Outbound Process

1. The Initial Contact
Once we receive a call we pen down your requirements and your contact details and
fix a date and time suitable to you for the survey.

2. The Personal Touch
On the specified day of the survey, our Move Consultant will reach your residence at the given time and assesses the volume of the goods that need to be packed. An inventory of all the items that are to be relocated is prepared. All necessary information is taken from you. E.g. EDD from source, EDA at Destination, when you want the shipment delivered at the destination, Destination Contact details, preferred mode of shipment etc.

3. Submission of Quote
Based on the survey, an estimate is worked out, considering the best possible logistics solutions and the options available. AIMS offers the best and the most economical and comprehensive rates with no hidden costs.

4. Confirmation of Quote
Once you approve the estimate, our outbound division gets in action and sets up the packing dates.

5. Quality M-oving Day!!!
On the packing day, our supervisor along with a packing crew will be present at the scheduled time and begin packing. Simultaneously, the supervisor prepares a carton-wise packing list. Each item is neatly padded and packed into custom sized cartons. After the packing is over one copy of the packing list is handed over to you for your perusal. Our packing crew then loads the goods in our van and transports it to our warehouse.

6. Crating / Storage
Once the goods reach our warehouse, they are unloaded and our team of carpenters makes sturdy crate/s depending on the volume of the goods. Crating helps avoid any pilferage, damage, theft etc. of the goods and make them easy to handle. (If required we can also arrange to store your goods in our well equipped warehouse for a longer period in case your apartment / house at destination is yet to be finalized.)

7. Export Markings

Once the crating is complete, they are inscribed with export markings. This makes them easily identifiable during transit and even when they reach the destination.

8. Customs Clearance Services
The goods are then handed over to our in-house customs clearance department, which in turn takes it to the designated air port / sea port for onward carriage. After completing all the necessary customs formalities, the shipment is handed over to the authorized airline or shipping company. It is important to note that we take extreme care to ensure that they properly handle the goods. In case of FCL sea shipments, our crew itself loads the goods inside the container.

9. Prompt Feedback
We monitor the status of the shipment at all stages and update you on the same from time to time. Once you reach the destination, you may contact our associates or wait for our associates to get in touch with you. Any documentation that needs to be done at destination for enabling smooth clearance will be done by our agents once they get in touch with you.

10. Reliable Associates
Once the shipment reaches the air/sea port at destination, our associates will clear the same through customs and arrange for its delivery at your residence after fixing the date and time convenient to you.

11. The D-elivery Day!!!
When the goods are delivered to your residence, our supervisor and packers will unpack all the items and assemble the furniture. They will even clear the debris from your premises, before leaving with a smile.

The cartons that will be delivered will be checked and counted with respect to the packing list made by AIMS and a Delivery Receipt will be taken from the client. Apart from the above a Job Completion Report will be provided to enable us to have your opinion and feedback on our services. This will help us maintain and improve our performance levels and thereby resulting in our steady growth.

At AIMS Logistics we specialise in providing comprehensive relocation services apart from being professional packers and movers and freight forwarders. We also excel in pet moving and provide free information on customs and baggage rules.


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